Policies

Billing

Ordered items and shipping costs are billed separately.  Your card will be billed twice, once for your products, and once for shipping.  We apologize for any inconvenience this may cause.

Shipping

Shipping charges will be calculated by the distributor and emailed you.

You will only be charged what the UPS 5-7 day ground price is. There will be a $50 hold put on your card until shipping costs are known. There will be no charges to your card until your product ships.

Refunds/Returns

Our returns are 30 days for non expiring products and 15 days for all products that have an expiration date.  All refunds will be paid by check. A check will be mailed out the day we receive the returned product.  Any chargeback fees will be acceded to the customer if it is found to be the customers fault.

Privacy Policy

First Choice Industrial respects the privacy of our clients, and will not share your personal information with any third party.

We collect certain information from customers for billing and administrative functions. None of the information collected for these functions is provided to any outside party for any reason.

Security measures are in place to protect against loss, alteration, or misuse of data collected. Customers are responsible for ensuring that only they or their authorized designees utilize their accounts. Suspected incidents of unauthorized use of a client account should be reported immediately to our Abuse Investigations department.

This site contains links to resources outside the First Choice Industrial web site. First Choice Industrial is not responsible for the content of those sites.